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Decorative finishes online

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Terms & Conditions

Purchases

When you first purchase a product from us you will be asked to create an account. All credit card processing will be completed by our payment partner PayPal on a secure server. It is the customer’s responsibility to ensure all details are entered correctly in regards to card details and delivery address.

Our Contract

When you order a product from walleffects.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

General

We will do our best to ensure our website services will be uninterrupted and that all information is up to date. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Website Access

walleffects.co.uk grants you a limited licence to view and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the company. The licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any section of it may not be reproduced, duplicated, copied, sold, resold, visited, or used for any commercial purpose without written consent of the company.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Home page of walleffects.co.uk as long as the link does not portray walleffects.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use the walleffects.co.uk logo without our written consent.

Claims

We have listed all products with as much detailed descriptions as possible. We can not guarantee all information is correct. Please note we will not be liable for any claims against any information listed on walleffects.co.uk.

Copyright

All website content including text, graphics, logos, images, downloads, data and software belong to walleffects.co.uk. All content is protected by international copyright, authors' rights and database right laws.

You may use any contents of the website without walleffects.co.uk’s written permission.

Intellectual Property Claims

Walleffects.co.uk (the trading name for Wall Effects Ltd) and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please inform us at info@walleffects.co.uk.

Colours and Textures

Colours will depend on your computer screen type. For exact colours please order a sample. Due to the type of these finishes the desired finish and colour may differ as the finish quality is dependant on the skill of the applicator. It is the customer’s responsibility that the person carrying out the application prepares a sample to achieve the correct shade and texture.

Pricing and Availability

Products sold by us on the website cannot be guaranteed to be in stock at all times and dispatch times are given as a general rule. They are not guaranteed dispatch times and should not be relied upon as such. We will inform you by e-mail if any products you order turn out to be unavailable or if there are any delays. We can not be liable for any claims resulting as a delay of our materials. Despite all our efforts to ensure correct pricing it could be possible that some items are mispriced. We will inform you of any errors in pricing before dispatching goods.

Import Duties

All delivery overseas may be subject to import duties and possible extra taxes, which are calculated when the delivery reaches the specified destination. Any extra charges for customs clearance must be paid by the customer. We have no control over these charges and cannot predict how much they will be. Customs rates vary widely from country to country, so you should contact your local customs office for more information. We will not be responsible for any extra duties or charges as you will be considered as the importer and must comply with all local laws and regulations.

Health & Safety

Some of our products are heavy and only suitable for people who are accessed within certain company’s as being fit to lift these products. By purchasing any product from our shop it is your responsibility to ensure no unsuitable person lifts the packages. No liability will be accepted by us or no claims entertained in regards to injuries received during handling our materials. No flammable items can be sent by courier and are only suitable for pallet orders.

Children

We do not sell any products suitable to be used by children.

Electronic Communications

When you visit walleffects.co.uk or send e-mails to us, you are communicating with us electronically. We will contact with you by e-mail or telephone. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, disclosures, notices and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Changes of Service or Conditions

We reserve the right to make changes to our website, prices, policies, and these Conditions of Use & Sale at any time.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights. Deliveries are all conducted by courier services and shipping companies, we have picked these companies for their cost effectiveness and delivery success rates. We will not however labile for any claim in respect of delays by these delivery companies. Events like bad weather, traffic and holidays affect all couriers and are beyond the control of us.

Warranty

Our suppliers provide a 2-year warranty on their materials that we supply. This warranty is valid for materials, limited by their expiry date. This warranty is limited to product replacement only and we will accept no claims for labour or claims resulting out of any application delays. Some products are exempt from this warranty.

Liability

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 2 working days of the delivery of the goods in question.
If you do not receive goods ordered by you within 2 working days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 days of our maximum delivery period of 5 from the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option:
(a) to make good any shortage or non-delivery;
(b) to replace or repair any goods that are damaged or defective; or
(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.
 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as outlined above.

Governing Law

All laws relating to this website will be governed by the law of Northern Ireland and all legal claims will be resolved in Northern Ireland courts.